Please read on to keep up to date with some of the basic points around what you might need to know before visiting us.
Welcome, here at The Brudenell, we are looking forward to welcoming you over the coming months, and with the situation around Covid-19 continuously changing, I would like to update you on what you can expect on your next visit. Should you have any unanswered questions, please do not hesitate to get in touch, either by phone or using the contact form at the bottom of this page, and our friendly Folk will assist you further. On behalf of myself, David Scott, CEO of The Hotel Folk, and Richard Howard, Hotel Manager of The Brudenell Hotel, we’d like to keep you, our loyal guests updated.
Whilst I’m sure many of you will have already had a booster vaccination, for those who have not, we still wish to ensure that every guest has a happy, and safe experience with us here in Aldeburgh. We understand that whilst the vaccine programme is accelerating, not everybody will have had the chance to get one, and so we ask that anybody who has not yet had a booster, please complete a negative lateral flow test before joining us. This is to protect the safety of both our Folk and fellow guests.
I would also like to inform you that I am actively encouraging our Folk to go and get the vaccine, with time off provided as necessary to attend appointments, and to recover from any post-vaccine sickness, should it be required. As with our guests, Folk who have not been able to get a booster vaccination, are also asked to complete a negative lateral flow test each day before coming in to work.
We have made the decision to re-introduce the requirement of face coverings when moving around The Brudenell hotel. This is in order to protect the safety of both our Folk and our guests, however, face-coverings are not required whilst seated in our lounge and restaurant areas. We appreciate your understanding of this.
Whilst social distancing may be less evident in the Seafood & Grill, and in the lounge, and around our hotel, we still ask that guests respect each other's space, and that of our Folk, especially in busy periods.
Our bar will remain as service only, our Folk will continue to take your food and drinks orders at your table.
Dining with us?
You are welcome to join us throughout the morning for coffee and light refreshments in the lounge. With lunch service beginning at 12pm through until 2.30pm on weekdays and until 3pm on weekends. You can enjoy our lunch and light bites menu in the Seafood & Grill or out on our terrace, (weather dependant). Dinner service commences at 6pm and runs through until 8.30pm, the Seafood & Grill menu can be found here. We also offer a selection of sweet and savoury treats throughout the day, please ask a member of our Folk for a menu.
Welcoming larger groups...
We are pleased to welcome larger groups into our hotel and restaurant, with those special occasions, events, and functions that you may have had to rearrange, or you have planned for a future date, we would love to be your host. Whether it be a larger table in the Seafood & Grill, or sole use of our private dining room, The Avocet, our team is on hand to ensure your celebration is as memorable as it should be. The Avocet is a lovely room with sea views, boasting its own private terrace and access, with room for 20 seated guests, or 30 standing, it makes the perfect setting for special occasions. Please email firstname.lastname@example.org to begin planning your event…
Track and Trace
The NHS Track and Trace QR code will still be available for all guests to scan should you wish to, but again, this will no longer be a requirement.
Staying with us?
You are welcome to check-in anytime from 3pm on your arrival date, our check-out time is 10.30am on your day of departure. Our housekeeping Folk have returned to usual service with regards to mid-stay cleans. If you would prefer not to have your room cleaned throughout your stay with us, please be sure to inform our Reception Folk upon arrival, and use the ‘do not disturb' signs in your bedroom. We always have an array of fresh, fluffy towels and toiletries to hand at reception, should you need these replenishing, please don’t hesitate to ask.
Our Day and Night Porters are always happy to assist with your luggage, just let our Reception Folk know and they will arrange this for you.
In the public areas of the hotel, you’ll notice our housekeeping Folk are always on hand to ensure all popular touch-points are regularly sanitised. You can also find sanitiser stations around the hotel. Your safety and our high standards of cleanliness remain of utmost importance to us.
If you are staying the night with us, you are welcome to join us for breakfast at your leisure, our Reception Folk will talk through this with you when you check in. You are of course welcome to enjoy breakfast in the comfort of your room with room service.
A final note...
I do hope this information has put your mind at ease and given you some reassurance as to the steps we are taking to make sure your return is a safe one. Leaving you to enjoy the excitement of booking a trip away to the Suffolk coast.
We have been extremely busy taking bedroom reservations, which does mean that if you haven’t already booked, we recommend doing so sooner rather than later to avoid disappointment! You can check our current rates via our website, or you can call our Folk on 01728 452071
On behalf of The Brudenell Folk,
Chief Executive Officer – The Hotel Folk