To cover some of the basic points around what you might like to know about how we are beginning the return to 'normality'' as of July 19th. Continue reading to find out more.
Here you will find all up to date information on what you can expect when visiting The Brudenell in Aldeburgh. Should you have any unanswered questions, please don’t hesitate to get in touch, either by phone or using the contact form at the bottom of this page and our friendly Folk will assist you further.
As you will be aware, the hospitality sector, like many others, has had to change and adapt a lot over the past year or so. With the most recent Government advice, we want to ensure that you feel safe, secure and informed about what changes we will be making to return to normal, and that your safety and peace of mind have not been forgotten.
On behalf of myself and Richard Howard, the General Manager of The Brudenell Hotel, we’d like to keep you, our loyal guests updated.
The use of face coverings is no longer a requirement by law and so all guests are welcome to venture the corridors, restaurant, lounge, hotel and surrounding areas free of one. However, should you wish to continue wearing a face covering, you are of course most welcome to do so, this also applies to our Folk. We ask that all guests respect the decision of others.
You may notice social distancing becoming less evident with a gradual reduction in the Seafood & Grill, out on the terrace, in the lounge and around our hotel. This will include rearranging our restaurant seating to allow more guests to dine in busy periods. We do ask that all guests continue to respect the personal space of other guests and our Folk.
Our bar will remain as service only, our Folk will continue to take your food and drinks orders at your table.
Dining with us?
You are welcome to join us throughout the morning for coffee and light refreshments out on the terrace or in the lounge. With lunch service beginning at 12pm through until 3pm, you can enjoy our lunch and light bites menu in the Seafood & Grill or out on our terrace. Dinner service commences at 5.30pm and runs through until 8.45pm, the Seafood & Grill menu can be found here. We also offer a selection of sweet and savoury treats throughout the day, please ask a member of our Folk for a menu.
Welcoming larger groups..
We are pleased to welcome larger groups into our hotel and restaurant, with those special occasions, events and functions that you may have had to rearrange, or you have planned for a future date, we would love to be your host. Whether it be a larger table in the Seafood & Grill, or sole use of our private dining room, The Avocet, our Events Manager, Adrian Vagg, is on hand to ensure your celebration is as memorable as it should be. The Avocet is a lovely room with sea views, boasting its own private terrace and access, with room for 20 seated guests, or 30 standing, it makes the perfect setting for special occasions. Please email firstname.lastname@example.org to begin planning your event…
Track and Trace
The NHS Track and Trace QR code will still be available for all guests to scan should you wish to, but again, this will no longer be a requirement.
Staying with us?
You are welcome to check in anytime from 3pm on your arrival date, our check out time is 10.30am on your day of departure. Our housekeeping Folk are returning to usual service with regards to mid stay cleans. If you would prefer not to have your room cleaned throughout your stay with us, please be sure to inform our Reception Folk upon arrival. If this is the case, we always have an array of fresh, fluffy towels and toiletries to hand at reception, should you need these replenishing, please don’t hesitate to ask.
Our Day and Night Porters are always happy to assist with your luggage, just let our Reception Folk know and they will arrange this for you.
In the public areas of the hotel, you’ll notice our housekeeping Folk are always on hand to ensure all popular touch-points are regularly sanitised. You can also find sanitiser stations around the hotel. Your safety and our high standards of cleanliness remain of utmost importance to us.
If you are staying the night with us, you are welcome to join us for breakfast at your leisure, our Reception Folk will talk through this with you when you check-in. You are of course welcome to enjoy breakfast in the comfort of your room with room service.
A final note…
I do hope this information has put your mind at ease and given you some reassurance as to the steps we are taking to make sure your return is a safe one. Leaving you to enjoy the excitement of booking a trip away to the Suffolk coast.
We have been extremely busy taking bedroom reservations, which does mean that if you haven’t already booked, we recommend doing so sooner rather than later to avoid disappointment! You can check our current rates via our website, or you can call our Folk on 01728 452071
On behalf of The Brudenell Folk,
Chief Executive Officer – The Hotel Folk