- Gift Vouchers cannot be extended, are strictly non-refundable & non-transferable.
- A gift voucher must be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
- Each voucher will be valid for a single redemption only.
- All Gift Experiences must be used in full. No change can be given, nor a new voucher provided for unused differences.
- When using a voucher against a reservation, the voucher number must be quoted at time of booking.
- The gift voucher or e-voucher barcode must be presented on arrival.
- Any reservation made using a gift experience or voucher will be subject to our normal booking policy. Gift cards will be automatically redeemed in the case of a no-show.
- Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to anyone else.
- It is not the responsibility of the establishment to provide a record of the voucher details should it be misplaced.
- All bookings are subject to date, availability and changes in terms and conditions. Each individual accommodation package, food and beverage voucher or spa voucher will also have its own terms and conditions which should be read before purchase.
- Gift vouchers are valid from the date of purchase until the expiry date. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher barcode is not presented.
- Your data is stored by us for the creation and distribution of gift vouchers. Personal information captured includes Purchaser’s name(s), Purchaser’s/Recipient’s email, Purchaser’s/Recipient’s phone number, Purchaser’s/Recipient’s address. No payment information is stored or processed by us, we use a trusted 3rd party payment processor.
- Gift vouchers are only valid against bookings made directly with the hotel, bookings made through third-party providers (for example, Booking.com) are not eligible for gift voucher use.
- Gift vouchers have no cash value and cannot be exchanged for cash.
- By agreeing to these terms you agree to The Hotel Folk storing the voucher information supplied for the purposes of voucher creation and delivery.
Black Friday Gift Vouchers
- These terms and conditions are in addition to those listed above.
- All Black Friday vouchers are valid for 12 months from the date of purchase, vouchers must be booked and redeemed by the expiry date. None of our vouchers can be extended beyond the expiry date.
- Vouchers are subject to date and availability, cannot be used in conjunction with any other offer and must be quoted on booking and presented on arrival, valid for new bookings only.
- A gift voucher MUST be purchased before you are able to enjoy these offers, no voucher, no enjoyment!
- Black Friday vouchers are only available as an E-Voucher and no physical gift cards will be available to purchase, we appreciate your understanding on this.
Black Friday 2022 Gift Vouchers
- Luxury sea view and Aldeburgh break packages - Luxury Sea View and Aldeburgh Breaks can be enjoyed between Sunday and Thursday, and are not redeemable on Friday or Saturdays. Neither are redeemable on Bank Holiday weekends, over Easter, from 23rd December to 1st January, further restrictions may apply. Rooms are subject to date and availability. A dinner allowance of £35.00 per person is included, this is only valid against food and is not valid against drinks, any amount spent over your food allocation will be charged as taken. Accommodation vouchers cannot be redeemed online, please call us to book your stay. One voucher equates to a one-night stay. A limited number of rooms are available each day which are redeemable with vouchers.
- Fish and Chip offer - subject to date and availability, redeemable Monday - Friday lunchtime only. Two portions per redemption, cannot be divided up.
- Cream Tea offer - subject to date and availability, redeemable Monday - Saturday from 10am only. Two portions per redemption, cannot be divided up.
Black Friday 2023 Gift Vouchers
Black Friday 2023 Accommodation Gift Voucher Additional Terms
- Luxury sea view and Aldeburgh break gift vouchers - Rooms are strictly subject to date and availability, limited number of rooms available per day so book early! Valid Sunday-Thursday and excludes bank holiday weekends, Easter, 23rd December 2023 -1st January 2024 and Valentines, other restrictions may apply. Offer can be withdrawn at any time and cannot be used in conjunction with any other promotion, applies to new bookings only. Includes a £30 per person allocation towards dinner, excluding drinks. Vouchers cannot be extended past expiry date; one voucher equates to a one-night stay. Cannot be redeemed online, you must call us to book a stay.
- Where a saving is mentioned, this has been based on a calculation of the room type during peak season in 2024.
Black Friday 2023 Food and Beverage Gift Voucher Additional Terms
- Fish and Chip offer - subject to date and availability, redeemable Monday - Friday lunchtime only. Two portions per one voucher redemption, cannot be divided up. This offer has a five voucher per person limit. If more than five vouchers are bought and attempted to be redeemed over the next twelve months, we have a right to refuse the use of this voucher. Should a recipient of this voucher attempt to redeem this outside of the available times as stated (Monday – Friday during lunchtime service) we have a right to refuse the use of this voucher.
- Cream Tea offer - subject to date and availability, redeemable Monday - Saturday from 10am only. Two portions per redemption, cannot be divided up. Should a recipient of this voucher attempt to redeem this outside of the available times as stated we have a right to refuse the use of this voucher.